Deleting your Tapiko account

Last updated: 27 September 2026

This page explains how to delete your Tapiko account, provided by Cevdet Aslan (the card in your browser and the mobile app are the same account), together with the personal data linked to it.

Deleting on the web (fastest)

1. Open tapiko.app/profil and sign in to your account.
2. Tap Hesabımı sil (Delete my account) and confirm. Your account is deleted immediately.

In the Tapiko mobile app

1. Open the Tapiko app and sign in to your account.
2. Go to the Profil (Profile) tab in the bottom menu. If you are in staff or business mode, switch to Müşteri (Customer) mode first.
3. Tap Hesabı sil (Delete account) and confirm. Your account is deleted immediately.

Deleting by email

If you cannot sign in, send an email from the address registered to your account to info@tapiko.app with the subject “Account deletion request”. After verifying your identity through the registered address, we delete your account within 30 days at the latest and let you know in writing.

What is deleted?

• Your first name, last name and email address
• Your Sign in with Apple or Google link
• Your notification keys and browser notification subscriptions (you will no longer receive notifications)

What is kept?

• The stamps you received and the rewards you used stay in the shop's statistics, anonymized so that no link to you remains. You cannot be reached from these records.
• Invoice and payment records of a business account are kept for the periods required by Turkey's Tax Procedure Law and Turkish Commercial Code.

Business owners

If you own a business, cancel automatic renewal on the dashboard's Abonelik (Subscription) page before deleting your account. If you want all of your business's data (locations, cards, customer records) deleted, write to info@tapiko.app.

For everything about how we process your data: Privacy Policy.